I posted on hellopeter 2 weeks ago, and all I got was....
We're very sorry for your bad experience. We only want you to experience the 100% awesomeness of Steers and we have escalated your complaint. We'll be in touch with you soon.
The Steers Team
I never heard from them ever. Not even a feedback form to rate the response. Now I'm not only disappointed in 1 steers branch, but will not support any famous brands franchise. There are plenty of fast food competitors, "I'm loving it". Keep up the poor work steers!!!