AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Ocean Basket - Soul Mate | #222119

Ocean Basket
Soul Mate

On the 30th September 2013 in the evening, I visited the restaurant being very hungry. Before we could place an order for drinks I requested a green salad as a starter. Then when it was time to order food I ordered Soul Mate Platter and requested the salad I ordered before to be included in the platter as the platter includes the salad. The lady who was serving me (Gina) refused to honour my request and said I will have to take one salad as a take away.

I requested her to call the Manager, so that I can speak to him/her. She refused and said she will make a plan regarding my request.

If I wasn't hungry I would have eaten my starter and have my main meal at another restaurant

Regards

Date:

Company: Ocean Basket

Country: South Africa   City: Fourways Mall

Category: Cafes, Bars, Restaurants

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