AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Nandos - TELEPHONE ORDERS AND NO RESPONSE | #208872

Nandos
TELEPHONE ORDERS AND NO RESPONSE

THIS AN OCCURENCE IM SO USED OF AND JUST TOO TIRED OF THE BAD SERVICE FROM NANDOS AT THIS BRANCH. I CALLED THEM ON 0152956124 AND 0152956128 TO FIND OUT IF MY ORDER IS READY AND SPOKE TO SAM WHO SAID HE IS SITTING IN THE OFFICE AND HES NOT BY THE TILL (AS IF THE DISTANCE FROM THE TILL TO THE OFFICE IS IN THE US). I WAS USING MY CELLPHONE AND HE WAS ASKING QUESTIONS WHICH I RESPONDED TO BUT JUST TO SHOW HE WAS NOT INTERESTED HE KEPT GETTING IT WRONG AND ASKIG REPETITIVE QUESTIONS. HE WAS JUST NOT INTERESTED... SO I TOLD HIM ILL CALL BACK WITH A LANDLINE BUT WHEN I DAILED BOTH THE NUMBERS THEY WERE EITHER ENGAGED OR IF THEY RANG IT WAS NOT ANSWERED. I EVENTUALLY SENT SOMEONE TO COLLECT AND WHEN THEY BROUGHT IT IT WAS HOT WITH A MILD STICKER TO IT SINCE I REQUESTED MILD. SOMETIMES WITH THE FOOD BEEN BURNED

DO WE HAVE TO SIT AND ACCEPT SUCH SERVICE FROM THIS BRANCH BECAUSE I JUST THINK ITS PATHETIC. WE BUY NANDOS ALOT AND AT TIMES WE RESORT TO BUYING FROM THE SAVANNAH CENTRE BRANCH WHEN THE SCHOEMAN STREET ONE IS CLOSER, BECAUSE SAVANNAH GIVES SUCH GOOD SERVICE AND ULL NEVER DAIL AN UNANSWERED NUMBER.

Date:

Company: Nandos

Country: South Africa   City: POLOKWANE SCHOEMAN STREET

Category: Cafes, Bars, Restaurants

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