AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: De Kelder - Shocking experiance | #208763

De Kelder
Shocking experiance

Mr expectations of any restaurant is that one would expect a cosy ambiance, Food is served in a reasonable time being not longer than 20min form when it was ordered unless a dish is ordered where additional prep time is required. I waited over an hour. Price is not so much of a concern for me as long as the service is good and I get what i ask for.
When arriving at Die Kelder last night we were welcomed in a friendly manner and I can say this is where it ended for me. Its winter and they freeze there guests, aircon was running full tilt. I ordered creamy garlic snails from the menu. Eina I am almost sure the Chef reheated a pepper/mushroom sauce and then just added 1 or 2 spoons of garlic. Definitely not freshly made and the source was disgusting.
I should have given up. We ordered Pizza for our main course. I was to afraid to order anything else. My Pizza- Regina- It was terrible. The Cheese looked like it was warmed up from a Pizza ordered the night before. My added avo was brown and not fresh. The Greek pizza had raw onion on. Onion was not even one of the ingredients on the menu. I refused to pay for the Pizza. Overall shocking and will definitely will not be back ever.

Date:

Company: De Kelder

Country: South Africa   City: Plattekloof

Category: Cafes, Bars, Restaurants

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