AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Milky Lane - NORTH BEACH NEEDS A DESPERATE UPGRADE SOON!! | #165137

Milky Lane
NORTH BEACH NEEDS A DESPERATE UPGRADE SOON!!

On Sunday 21st July we visited the Milky Lane at North Beach as we had supper at a nearby restaurant & decided to have ice - cream at Milky Lane being the name we will get good quality ice - cream here. We went to the counter to order, where we was rudely told that we cannot sit down first because no - one will come and assist us with order, we must place order first. The front counter had no variety of ice creams only one was available. We ordered I took a hot chocolate, my sister - in law took a pancake with coffee & husband had to settle for a plain ice cream as there was no other available, placed order & went to sit down,
-> The place was disgustingly filthy, the floors instead being white was pitch
black, the whole table was sticky and not wiped
-> Finally our order came, and not by any milky lane staff but from the security guard itself, And the manner in which he brought my hot chocolate & my sister in laws coffee was very disgusting, he did not even put it in a tray, he cupped mine with his whole palm and the coffee cup no saucer was held at the rim on top of the cup, It was very unhygienic We had to drink the coffee & hot chocolate with a STRAW . W

Date:

Company: Milky Lane

Country: South Africa   City: North beach Durban

Category: Cafes, Bars, Restaurants

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