As a loyal customer for multiple years of the Nandos franchise I was not satisfied by the delivery rate and service I received from Nandos at the Parkview shopping mall in Moreleta park.
I waited close to two hours for my delivery and it was cold and the chicken was drier than a piece of cardboard and that's most likely due to the fact of the late delivery. I prefer your chicken over all over take aways. I enjoy your advertisements and am a big supporter.
My complaint is not to yield a empty apology from you. My complaint is to tell you that you've lost a loyal customer not just from the parkview Nandos but from all Nandos franchises. I will be telling all my peers about this bad experience and untasteful food.
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. - Henry Ford
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