Complaint / review / scam report
KFC
CORN-ing me of my Family Treat

On Wednesday I visited your LHP Drive-thru.

I ordered a Family Treat 6pc, with 2X hot wings, and a corn in a tub. I was then told the system does not allow corn in a tub...IS THAT MY PROBLEM?

I insisted upon it, the lady then communicated with one of her colleagues, I was then told corn in a tub is no longer an option on Family Treat. Meanwhile, a few meters back, the menu boards clearly advertised the corn in the tub as an option.

When I reached the collection point, the lady kindly tells me that I will only be allowed the corn in the tub this time, as it is no-more an option. Next time I will need to take something else. WHAT AN AUDACITY!

If it's advertised I want it! or I might need to approach the consumer ombudsman for false advertising according to the Consumer Protection Act.

If a product is no-longer available/out-of-stock, management must take steps to change menu boards, and/or obscure the discrepancy on the board.

The next time I visit a KFC, I expect to see accurate menu boards, or I will again order corn in a tub.

Stop trying to CORN() me!
Author: Akba


Offender: KFC

Country: South Africa   Region: All Country   City: Langenhovenpark, Bloemfo

Category: Cafes, Bars, Restaurants

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