I cancelled my policy 2 Decbember 2013. I phoned in 13 January to ask for my refund. The lady started with I need to give them proof that I got other cover and so forth. I told her I sold my car and got a new car with other insurance. Now I need to send them proof that I sold my car. That has got ...
I joined Outsurance last year February I was surprised by the high car insurance premium of which I tried negotiating for a no better deal, I joined anyway because I though they are reputable company who would decrease by premium for my loyalty, when I joined they promised be heaven and earth and ...
I would like to compliment from Phumi Seme from Oakhurst Insurance for her good service and friendliness. She understood exactly what I needed on my policy and made the necessary changes to my policy. She did a follow up call to see if I received my revised and updated policy via email. Thank you ...
My vehicle is insured with Discovery and I didn't have any issues with the car rental while my car was at the panel beaters, the first time around. After taking my car back to the panelbeaters to fix the paint job, and getting my rental car through AVIS, I started getting SMS's to return my car the ...
ON THE 15TH OF JAN I WENT INTO THE GLEN ACRES BRANCH TO REQUEST CARDS AS I MIS- PLACED MY CARDS. I RECEIVED A TEMP CARD AND TOLD THAT I WOULD NEED TO ORDER REPLACEMENT DEBIT & CREDIT CARDS! FIRSTLY WHICH IS APPALLING IS THAT I HAVE TO PAY R110.00 EACH FOR THESE CARDS! SECONDLY THE RUDE ...
Natasha Adams assisted me with my insurance claim on 22/01/2014 and I must compliment her for her friendly and helpful service. She explained the procedures and documents and information needed to finalize my claim. The claim was settled within 24 hours. I am very happy with her excellent service! ...