I would like to know as to why my account has been debited on saturday morning with R99. I dont rememeber signing anything with any company for this. I want this amount reversed with immediate effect. ...
Good Bought airtime today (27-Jan-2014) through cellphone banking and my cellphone number was not recharged but the amount was debited from my STD Bank account. Amount R55, Vodacom. The cell number i entered was correct. Please rectify this. ...
My currant claim has been rejected, according to what the assessor is stating, he told me that every thing im claiming for is a Construction Error. Now I moved into the house with out nowing what a contruction error is. Yes it is my duty to keep the house in a good condition. That is why I paint ...
After lodging a claim with Santam, I was informed by the first assessor that the vehicle had been started, and run for more than five minutes and all seemed ok. She had thus decided to send the vehicle to a mechanic. I then informed her that the oil filter was missing, the vehicle had no oil and ...
We contacted the centre on 11 Jan 2014. We required details of the merchant against which a payment was made as the statement reflected the card number instead of the merchants details. I was explicit in establishing their turn around time in which a response would be expected. I was informed that ...
Last year I wrote a compliment to one of your call centre agents as she provided good service on a claim - I however should have waited untill my phone was fixed and in my possession before I did so. Received my phone but then it was totally broken, so after a few fights my MTN handset was replaced ...