I made a manual debit transfer to settle my credit card account on 4 November. Standard Bank proceeded to nail me a R135 late payment fee. The credit card statement I received the following day indicated that the statement period was 3 Oct to 4 Nov which in my mind makes my payment on time. When I ...
My Insurance claim was taken care of with great professional service, it was followed up and I was kept in the loop all the time. Payment was made on time as promised. Well done Discovery Insure and keep up!! ...
I changed my surname and after receiving my new id document from Home Affairs when to the bank to change my details and get a new bank card. There I was told that the system doesn't allow a surname change unless I produce a divorce certificate. So can I now asume that FNB is a higher authority than ...
I would hereby like to extend my apologies to Tiestacron and their staff due to misconception & lack of knowledge toward my payment method from my side. I overreacted by posting what I did in my previous report or comment. Tiestacron have placed me on a month-to-month basis. Tiestacron has ...
I submitted a claim after my son s longboard (skateboard) was. This is my first ever claim and I dreaded the effort to go to the police station, fill in forms and answer 1000 questions. From the start it was fast, efficient and simple to do. The officer at SAP was quick and professional. I then ...
I'm trying to close my credit facilities; I've paid them up its taking so long it's terrible since the 21st of October. I'm on prestige, and can you please train prestige bankers to reply to emails and provide feedback. Now I'm closing my credit facilities on my own in spite of this ...