Subject: So much for Extended banking hours... You advertise that you have Extended banking hours, but when clients get to the branches they are just frustrated as there is no staff on hand to assist. This occurs during usual banking hours, and there are even fewer staff during the supposed ...
My electrical Distribution Board was damaged during a storm and needed repair/replacement. The incident happened on Saturday at 01h30 in the morning, when a severe lighting storm burnt the DB. I contacted Santam call centre who advised that they don't have electricians to send to effect the repair. ...
I recently wrote a report about an account being opened in my husbands name at Capitec. They claimed to have resolved it and cleared my husbands name but that was a because we are now 3 months down the line and this thing is still appearing under his name. I don't think you people even care about ...
I cancelled my Discovery Insure Policy 2 months ago. I contacted the call centre to have the DQ tracker removed and appointment was set up for the following week for 28/10. Nobody pitched or even phoned on the day of the appointment. All I received was sms before hand to remind me of my ...
I applied for a bond with FNB through BetterBond earlier in this year. A bond of 90% was approved by FNB, all paperwork signed, and the attorneys started with the process of registering the bond. FNB then lost the application and caused more than a month delay. With the bond almost registered, FNB ...
Four years ago I designed a coporate identity for Cheryl Lawson Financial Consultants and handed over to them on disk all artwork to file and use in future. As I am a freelance designer I only keep work for Two to three years as I don't have servers and work off a laptop. I did this work at a rate ...