I have asked to change my debit order detail to new account, i have kept all the email records, the person said ok after chatting said its changed. after a couple of days i received smsed and phone calls, i am owing RCS money. i called the call center and asked what is going on, the lady who helped ...
I manage an Estate account held at Standard Bank. Standard Bank arbitrarily cancelled the Internet Subscription without asking me. And the remedy suggested by the Service desk after 5 Iterations does not work. I am now told that to fix the problem is should spend two hours visiting a Standard Bank ...
Exactly 16 days ago I applied for a smart device through FNB then I waited and waited and waited, On day 9 I called and asked the status of the device I was advised then that I must wait till Monday 11/11/13 day 12 and enquire again I was then to and told the courier had my order and would let me ...
Thabo was very good in his presentation about the 1life policy, explained the product for me to have a better understanding of it. I rate him 9 out of 10. I'm very happy with his service ...
I was contacted by fnb in regards to a complaint i laid a few months ago and was told by the consultant that i can apply for debt consolidation after 6 months. i did that and fnb still cannot assist. i have had my account scince i started working. ive been a faithful customer to fnb. all the ...
I received an SMS from Standard Bank asking where to send my new card and responded with Fourways Crossing. I then received a call saying it was ready at Bryanston. I told them that I had requested it to be sent to Fourways Crossing and was told that it would then be sent there. I then called in to ...