Trying to follow up on claim no 2471179. no response, except for sms received with claim no... since submission of claim. the following tel no's given have no effect as i have to keep on listening to a recording and how important my call is. 0860302011, 0860100876, 0860112225. No consultants ...
When entering into a policy agreement the consultant made an error so i had to call the call center to correct that, the manner and time taken to resolve my problem was excellent ...
I sent an email to client service mailbox on the 5/11 and and resent the email on the 11/11 and still no feedback/response??? Since the change from Care cross to this essential 1 doctor I must say im not impressed as i now have to go to doctors that I am not used to. On one occasion I went to 2 ...
I would really like to thank Bernard Beilings from the 3rd party claims team for his service with regard to my car for which I was claiming 3rd party for. Although the process of approval by telesure was a lot slower than I would have liked, his actual client service skills were great. He ...
On the 9th of October i wrote a complaint here regarding a cover that I took with FNB. They have been very timeous in deducting money out of my account but have never sent me any policy/cover details. On the 10th i got this email: "Dear valued customer o FNB:-) Reference number 355414 has been ...
I have order smart devices on the 8th of Nov 2013 and have until today not heard anything. only recieved a sms saying they are busy. phoned them, call agent says they will phone me back. that was 4 days ago. Very bad bad service ...