Over the weekend I went to the Braamfontein branch of African Bank to get a credit card replacement and activation and I was met with what I would call "disgusting service" from a reputable service provider of African Bank's calibre. When I got into the branch I immediately noticed there ...
I am disgraced at the fact that ABSA sent me a very threatening letter regarding my overdue credit card facility. If you look at the records, my account has always been paid before the due date and MUCH more than the due amount. I called the call centre on 14 Nov 2013 at 13h07 to log a complaint ...
Had my account hacked and money taken out. replacement card was dispatched 11 November but I still don't have it and there is no record of it being received at my post office. This is ridiculous as not only was I not asked where I wanted it sent, but I was also told it would take 4 working days. ...
I have been trying to get service and feedback from essential med since i started with them in August and i have not had any joy with them now again i am waiting for feedback and Elize VD Merwe Manager, Retha van Wyk Supervisor and Marilize Ackerman Manager for client services are not getting back ...
Plus minus 2 months ago I opened up a Cheque account in the hopes of converting my Home Loan into an Access Bond. Opening up a second account seems to be a requirement for the above. 2 Months later and 4 visits later to the bank I am still unable to use my card at any teller machine. Hence I have ...
On 2nd November my staff member opened an account at the Randburg branch. She deposited money into the account and has been using the account since. On Saturday 16 November she tried to purchase with her card and discovered that her card was frozen. She visited the FNB branch in Diepsloot and was ...