Phoned (011) 359 7000 and chose option 1 for customer service. Boipelo Mokwena took my call and I asked for my balance and when my last instalment would be. I got cut off after I was kept on hold by herself. Dialed the same number again and now spoke to Rachel Ndlovu. She strugled to assist me and ...
As per my previous unanswered complaint (except for an automated response) my mother has since not been re-imbursed, however she was issued a new card 2 weeks ago. From the day she was issued this card it was cloned again and she is now pennyless again!! if we do not hear back from Standard bank ...
They advertise that they give a secure and reliable service. That is a lie. I transferred money to myself in the UK to have cash when I arrive. Two days after my payment someone picked up my cash. According to them i have been by myself. They refuse to assist in finding out how someone could get ...
Wayne Powell handle the call very professional and the call line was interrupted on numerous occasions and he phoned me back every time with a lot of patience. The line was interrupted because the cell phone service was disconnected due to terrain change while we were driving to Pretoria. Thanks ...
I logged a claim for my wall and it was approved by outsurance. Halfway through the work the builders said they cannot find the exact bricks so I call the person dealing with my claim and left a message as she was unavailable to call back (no call back received). I sent and email to her as well on ...
October 2013, a 3rd party claim was send to MF on claim 121666052, a client of mutual and federal bumped the back of a company vehicle. Problems from the start, only excuses why the delay with the claim, with every call from me, more paperwork was requested because it was lost or the person dealing ...