I have to agree that Standard Bank- good as it is - really does need to examine its confused process for EAP. I went into the George Mall branch today and somehow altho I was seeking to arrange an eft transfer the lady managed to tell me every reason why she couldn't help and no reason why she ...
Roberta from Oakhurst is the best senior consultant I have ever dealt with and she will go the extra mile for her clients because I am sure she always gives the best service not only to me ...
I got an e-mail for an RCS account in June/July. After talking with the consultant I was given a settlement amount which I paid in full. The settlement amount was for R1316.42 and was paid via eft on 15 July 2013 after confirming everything via phone and e-mail with Darian Ribberts. I also send ...
I phoned Old Mutual in September to take out a Funeral Cover which I did. I was promised to get the documentation in the mail which I did NOT get. I followed up and phoned them after they deducted the first premium 1 November, and was promised it would be mailed as well as emailed to me as they ...
Outsurance is SO quick to advertise and sign you up, yet they are totally useless when it comes to following up and sorting out incidents with the second party after an accident. We were involved in an accident where our car was written off. This was due to the other party, no fault of ours. We ...
I went into ABSA 30th of October 2013 (wrong date was given on email to ABSA) to close all my ABSA accounts because of poor service. After talking to 3 different people al 3 different counters (enquiries, teller and customer cursive) AND paying all my accounts up to date (including cancellations ...