Our municipality is insured by AON which Lion of Africa underwrites. We have submitted numerous claims in the last 12-18 months of which not one has been paid out. We get cc'd in the e-mails to Lion from AON, from which no response comes. At present we are sitting with an insurance contract, but we ...
I did a quote with Outsurance towards end Septemeber and the quote for the vehicle came out on just over R900. I then got a quote from Quicksure, who we have been with for a few years already, who then gave us a quote again for the same vehicle for R652. I then received a phone call two weeks ago I ...
I HAVE BEEN CONTACTED BY FNB LEGAL DEPARTMENT AS THEY WANTED INFORMATION ON A FAMILY MEMBER THAT THEY ASSUME RESIDES AT THE SAME ADDRESS AS ME! THE CONSULTANT ADVISED THAT SHE RETRIEVED MY CONTACT INFORMATION FROM AN ITC SYSTEM! THIS IS UNACCEPTABLE AND ILLEGAL AS THAT FAMILY MEMBER HAS NOT LISTED ...
So often, consumers are quick to complain about every single gripe they have with a service provider. I always try to remember to recognise excellent service as often as I vent about bad service. This morning I made a stupid blunder and while FNB cannot assist me (the disclaimer already said as ...
After having Dent and Scratch insurance on our cars for 4 years we needed to claim for two scratches on my wife's car, It has been impossible, three different panel beaters ten different phone calls. WE have never had a phone call returned. ...
This might be the worst service I have ever received from FNB considering i used to work under the First Rand Group. On the 5th of September I settled my account with FNB however since then x3 Consecutive Debit orders ran off my account after numerous emails within this period? Every month since ...