Good Day, I'm writing this complain, The reason for the complain is that I was handed over due to unpaid loan that I took, with cash centre. I was listed on the default section on the 20Aug 2013 I requested a settlement letter from cash centre of which I received. I made the payment and received my ...
I lost my job, and applied for premium break from May 2013 to October 2013, End of October i went to Kuruman branch to cancel the debit order as i knew that October is the last month for premium break, and to avoid bank charges, in November i cash up my policy because i could not afford to pay it ...
On the 04 October 2013, i launched a claim regarding the tyre that was damaged; Since i joined the insurance 05 April 2013 i have not received policy document and I have was promised to receive them with first month of signing up for which I have been following it up, surprisingly i only received a ...
I posted a complaint about gross incompetence relating to a senior Standard Bank staff member on 22 Nov. On 25 Nov I was phoned and told the matter would be escalated to Stanlib. Nothing has happened a week later - nobody has contacted me again and I have lost almost three weeks' worth of either ...
Accidents are never pleasant however the staff from Budget Insurance as well as Durban assessment centre, namely, Alan; Josephine and Prishina, made the whole ordeal easier. They went out of their way to be friendly and assist me with all my problems. Taking time to listen and give me the best ...
I called the Prestige call centre to assist me with the above enquiry but was told that they could not do what I requested. The call centre agent did not know the products, what was possible on internet banking, provided incorrect guidance, provided incorrect details. She was unprofessional and ...