I phoned the call centre to change the vehicle on my insurance policy. Leanrie is one of the most helpful and friendliest call centre agents i have even spoken to! she did the security check quickly, sorted out the change of vehicle and updated my details in a quick and professional manner! I ...
I've been a client of RCS for years and always make my payments a week or two early. This month my payment was paid on 26 Nov for December and after 3 calls to the call centre and after an email with my proof of payment and a follow up call confirming my reference was swopped around on Absa ...
I lodged a claim with Absa idirect on the 29th of November online and since then no one has even attempted to contact me regarding my claim. Every time I phone I am being shoved from pillar to post. It is so bad now that to protect my own family I had to get contractors in at my own cost to repair ...
I contacted Mi-way insurance on the 9.12.2013 to register a claim. I waited for 20 minutes and i was never transfered to an agent. I even left my number on the voice prompt to be called back. I called again numerous times on the 9.12.2013 and still i received no assiatnce. I decided to dial in ...
I submitted a claim and was helped with the utmost efficiency and professionalism. When Safwhaan contacted me to inform me of a complication, he ended off with a instant solution, which I thoroughly appreciated. My claim was submitted and approved and sorted out within 3 days, not only was he super ...
I called Dial Direct, with whom my insurance policy is held to lodge a claim for a cracked windscreen. They referred me to their vendor for these operations - "Windscreen Direct" After arranging a suitable date, they replaced the windscreen and left. The same day (24 Aug) I noticed that ...