I have been struggling to have my new card delivered by Nedbank for almost 4 weeks now. After daily calls to the call centre, documents which I apparently never sent although I have the delivery receipts for them, the card was delivered today. The courier guy was very difficult with the FICA ...
I have a knew personal loan with Nedbank. I received a sms from them on 2013 -12-13 that I must make sure that there is funds in my account for a debit order. This puzzled me since my payment must go thru on the last day of each month. I contacted the personal loan department, the lady I spoke too ...
I put a claim in on the 14th of November 2013, I followed up on the 20th, 21st, 22nd of November 2013. I then followed up on the 9th, 11th and 12th of December 2013 with Melton Scott promising to phone me back every time with an answer and never has he phoned me back. The 2x claims value wasn't ...
I have spent A lot of the time on the telephone with various operators from absa yesterday. Nobody could help me with the problem with my account. At Absa branch in Monumentpark I was referred to a consultant by the name of Aubrey Modise. This young man went out of his way to be helpfull. He was ...
I reported a case with African Bank, Germiston Meyer street, and submitted all the required documents, a sum of R19 700 was taken through internet. I was told that I will get a feedback on 11/11/2013, no one called me I eventually called only to be told they are still investigating the case they ...
I am a very angry customer as I was told that in order to reinstate my policy which lapsed I must pay outstanding amount in order for me to reinstate it, and it was never explained that I will have to wait 6 months, which could have given me an option to start a new policy and not pay any ...