My daughter, whom has an existing student loan with Standard bank, applied for a new loan, to cover this semester, on the 20th December. All documents and surety received by the bank, as confirmed on the on-line tracker. The status has been "awaiting decision" for the past 5 weeks! On ...
I lodged a claim for a burst geyser 23/12/2013. Claim number 2509876 handled by Mpho. After calling Absa Home Insurance back multiple times as no one had contacted me I was advised that Absa uses 24Fix country wide who had no plumbers available on the day to assist with the burst geyser. I then ...
On the 4th February I received a notification from my account saying an amount if R3400 has been debited. I went to the back the following morning and I was told it was for a loan I had taken out in 2006 I than took liberty of advising the consult that I was not aware of this and I don't have a ...
I received very friendly and efficient service from Bonolo. She assisted me to speedily make the necessary amendments to my policy. Thank you. This is the service I want every time I deal with a call centre. Keep it up. ...
It is over 48hr and no one has called me to confirm my policy cancellation, The debit order went of my account a day after the cancellation. I want my policy cancelled and my money refunded. ...
A claim (ref nr 2455249) was register in September 2013. Contractor came to look at the damp walls and send his report to ABSA. ABSA never phone back to let us know what is happening. My husband keep on calling to get feedback, he spoke twice to Murray, who said he will come back to us which did ...