I had an inquiry regarding some aspects of my life cover and the difference in some wording and the interpretation thereof. Wayne was kind and patient as he took his time to take me through the policy step-by-step and providing practical examples in the process. His feedback was that of a well ...
I have my car and household contents insured with Dial Direct. In june 2013 my premium was reduced to R847.00 when I moved from a small holding to a security complex. I have been with Dial Direct for more than 5 years. The amount deducted at the end of December was R1245.00. When queried I was told ...
I have a bussness account with them and i have more problems than ever before. I cannot do internet banking They cant even fix my problem nor call me back after i have lodge a complain on their website Service is just pefetic i cannot pay my suppliers and this is BAD bussiness ...
On the 11/12 our cheque/debit card was cloned and R6100 taken from our bank account. We reported this immediately. We then went into our branch on the 13/12 and filled in an affidavit and all essential documentation for the investigation. This was faxed to the dept by our prestige banker. On the ...
I lodged a claim about a damaged iPhone on 23 Dec 2013 at MTN in Killarney. On 24 Dec, I was called by Finrite (?) to say that as soon as I had paid the excess, my phone would be collected by a courier company, the very next day. I paid immediately, sent proof and was told the phone would be ...
I was not impressed with Capitec at all, Its my bank I bank with them and I qwas really dissapointed with their service in Umtata. I could not believe you have to wait for more that 45mins just to get a statement and to increase your limit. Teller 1 was the only one open for deposits and the Teller ...