I would like to compliment A & G on the quality of their employee (Tiaan Venter) at their call centre. First of all he is fully bilingual and was in a position to handle all my questions in either english or afrikaans. He was very detailed with the information and assisted me in sorting out a ...
Our house was burgled on the 31 December 2013, the motor gate was forced open, the door frame was broken for the front door, the garage door was damaged when they tried to gain access to the car. Outsurance sent someone on the 09 January 2014 to do an assessment and to date, nothing has been done ...
Since Yesterday, a call centre agent of Real People/DMC start harassing me about Prescription Debt that was already paid-up. The call centre agent gave me an e-mail address to sent him all my paid-up letters for the accounts that they said I still owes money for. I sent the PAID-UP LETTERS to the ...
I had an accident in July last year by where I drove through a water filled pothole at night! I called Outsurance and there service was quick and efficient. However I got a call from Conrad the next day saying that they were going to claim back from the Roads Agency. I would get my excess back and ...
I started work for the new year on Monday 13 Jan and emailed by proof of payment to them and up until today I was still receiving SMS's which states that they will be taking SEVERE legal action if my arrears is not paid. I then called them again today and asked them resend the proof of payment to ...