AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Allowing Illegal Debit Orders | #331060

First National Bank
Allowing Illegal Debit Orders

A Debit Order every month, and this is the 3rd from my wife's account. Naedo Tracked DO D. Dynamix/ Ref-2186359140201 being the latest, for R99.99. User Code (5745), User Name/Liaison (ABSA-Mr Linganathan Chetty T/A) and contact numbers (031940190). 1st debit was user code 5264, Stratcol, ref VOUCHERSSA72573849VOUCHE131217 for R199, 2nd same user with ref VOUCHERSSA77000381VOUCHE140124 for R99. Numbers that is provided to FNB is not contactable. How can FNB have such agreements with clients/companies processing debit orders on their clients' accounts and the information provided to FNB as per agreement is invalid. FNB should investigate this case as we refuse to accept being liable for reversal charges should these D.O. reoccur due to reference number / amount charged by these. I would like this being followed up ASAP and obtain proof of my wife's consent (written) from this company to debit her account should they say it was a valid debit order according PASA.

Date:

Company: First National Bank

Country: South Africa   City: Centurion

Category: Business & Finance

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