AfricaComplaints.com » Business & Finance » Complaint / review: Momentum Short-Term Insurance - Never too small and not just a faceless numbe | #297860

Momentum Short-Term Insurance
Never too small and not just a faceless numbe

I was involved in a accident on 22 Oct 2013, after submitting my claim and waiting the 6 weeks. I was not happy with the out come of the claim. I then wrote e, mail to Mr Nicolaas Kruger main Boss of the Momentum group. I was so impressed that i received a reply from him.
As he is a extremely busy man, but yet he gave me a moment of his time.

My e, mail was actioned from a lady called Lora Berzi from the Public relations dept, what a amazing person.
She was accurate, spot on and on the ball. No time waisted, she knew how
to resolve the matter.
After she look at all the original facts.

I would like to pay a HUGE compliment to Lora, Thank very much.
Momentum u have a amazing person here.

We often feel like a just a number on the phone, but momentum mad me feel like a person, wow!!

We so seldom find that these days, u knows i might even buy a policy from them in the future.

now thats what what person cal customer service.

(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)

Date:

Company: Momentum Short-Term Insurance

Country: South Africa   City: Pretoria

Category: Business & Finance

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