AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Short Term Loan Absolute | #278972

First National Bank
Short Term Loan Absolute

I took out a R2000 short term loan until my bonus was paid in which is in 2 weeks, in the interim I had a small deposit into my account to pay for my daughters stationery for her school, when I checked my account this morning, I noticed that they had debited an amount out of my account and left me with nothing for the next 2 weeks, when i called the service centre they informed me that it was on the terms and conditions to say that any deposit into the account would be automatically debited,!!! Why would anyone in their right mind take a loan and pay R260 for something they only have for 2 days, the term that says within 31 days is totally misleading, makes you feel that you have some control on the loan. Thanks to FNB's failure to take into consideration the human factor to this and at least advising me on the debit, they have me over for the next 2 weeks. Think they should change their branding to "How can we you"

Date:

Company: First National Bank

Country: South Africa   City: Johannesburg

Category: Business & Finance

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