AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Account opened | #243616

Standard Bank
Account opened

Accounts were opened at standard bank in 2012, i was contacted by the bank late in Dec2012 requesting payments from me of which i told them i don't have an account with them. They told me to submit my ID copy (with my 6 signatures) and an affidavit, after that there was no contact from them until earlier this year and that was when i was told that the matter was escalated to dept and a guy named Sipho Mbele was dealing with my complain. I later got summons by the lawyers which i went back to standard bank confirming how can they send me the summons since they are busy with the investigation. Raquel Andrews (Brook and Luyt attorneys) said i must fax her my proof of address, id copy, confirmation of my new id and a form which i complete at the bank (standard bank) when i reported the matter to them all of which i did sent to her and she confirmed that has received them, up until today i did not get any feedback from her/ standard bank. When i went to standard bank to enquire about my case they say there is nothing noted on the system. In all these instances i was not given a reference no. I need feedback on the case, those accounts closed and my name cleared on credit bureau

Date:

Company: Standard Bank

Country: South Africa   City: Church str

Category: Business & Finance

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