I was not getting a response from my broker, who I later found out does not work for Momentum anymore. After I cc'd Momentum on one of my emails to this broker, I was quickly contacted by Odette Viljoen. She resolved my problems in a way that was clearly to my benefit and not that of the company. She was definitely thinking long term customer for Momentum.
The service was amazing and thanks to Odette, Momentum have now got a client for life.
Thank You Odette and Thank You Momentum.
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