I phoned today to update my details on a current insurance policy and to arrange the monthly payment (which was stalled from my side - because another supplier of mine had made an incorrect double deduction - creating havoc with my budget, Mbali was so efficient, WELL SPOKEN (THANK GOODNESS) apt in understanding, and speedy on the phone, that everything was settled, arranged and back on track in minutes. What a relief! What a pleasure! CAN you imagine if the police force recruit people like this for SAP? Can you imagine what will happen to crime in our country? Makes you think... Thanks Mbali.
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