When bank hire people or promote staff, they should hire or promote competent or qualified people.
What good is a manager if the manager does not even know what the consultants do and what good is a consultant if the consultant does not consult the customer?
After being a loyal customer at Standard Bank Pty (Ltd), I never expected this.
They are a financial institution and have people working there that have a bad attitude towards their customers. Really? Pull up your socks people. It's so easy to blame the customer for you short comings.
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