AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Enquiry left me clueless | #173960

Standard Bank
Enquiry left me clueless

I noticed that a payment of R300 was made on my cheque account at a Caltex garage yesterday (01 August 2013) that I had been at the day before to put in R200 petrol. Let me tell you, I was NOWHERE NEAR THIS GARAGE yesterday. I suspect either a or incorrect transaction or one of their attendants skimmed my card (unverified) but either way the amount is unusual as I NEVER transact in those amounts. Your card or division can investigate and verify that all my petrol transactions are R200 at a time. The problem is - I waited over 40 min for someone to help and I was passed to three different departments. I was told they would refund the R300 and then was cut off. Please can someone get back to me ASAP so I can verify that a) I am refunded b) that if card skimming has taken place that my account is secure!

Date:

Company: Standard Bank

Country: South Africa   City: Kloof

Category: Business & Finance

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