I phoned in to MiWay's call centre today as I was not happy with my Excess increase from R 1, 000 to R 3, 000. Henry managed to get it down to zero while I was on the line. I am very very happy with the service I got today. I would have been happy with R 1, 000 excess, but he went the extra mile and gave me a bonus today. Thank you Henry!
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