AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Bend over backwards, Ya right | #123847

First National Bank
Bend over backwards, Ya right

Not so long ago I wrote a compliment to FNB for granting us a homeloan, but it is unfortunate that I have to write a complaint about the fact that FNB forces you to take out insurance with Outsurance if you want a staff interest rate with them, we have a homeloan with FNB, and my husband qualifies for a staff interest rate, but at a cost, only if we take out the insurance with Outsurance can we get this staff interest rate, the problem is that Outsurance exploits the above condition, as they give ridiculously high quotes, because they know we will have to insure with them, & this is really not fair to us as your customers, Outsurance quoted us R13 141.37 on a cover amount of R2 145 727.00, whereas Old Mutual quoted us R6182.04 with an access of R500 for the exact same amount of R2 145 727.00, the details I gave Old Mutual was the exact details that Outsurance has, so apples is being compared to apples, Outsurance says I had a geyser claim, really now, its not like I went & broke the geyser on purpose, how can a geyser hold so much of weight, Old mutual quoted me this premium even with considering a geyser claim, FNB should really not force us to go with Outsurance, becos this premium is

Date:

Company: First National Bank

Country: South Africa   City: Homeloans building cover

Category: Business & Finance

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