Groupon SA
No response about faulty goods delivered

I have purchased a Vacuum bag sealer. I tried to use it for the first time on the 2nd of October.
The unit does the sealing, but the vacuum function is not working at all.
I have followed the instruction manual down to the last word.
This is now my second bad experience with a product bought on Groupon.
I am now losing faith in the quality of the products bought on Groupon.

I reported this on 3 October, and i am still waiting for a response!
request #62461