Groupon SA
Refund not paid!

I requested a refund due to the fact that the salon I purchased the deal for does not have a hair stylist.
No indication as to when they will be able to employ another stylist.

I requested a refund 1 week ago and every time I have called in to the call centre, they claim to be escalating to the refunds department.

I have asked to be put through to the refunds department and been refused.

It is unfair that I need to keep calling the groupon call centre and never receiving and true feedback.