Simple complaint: Vodacom charges hideously high rates for data if not in a "bundle". So I buy data bundles. When my data bundle is finished however, my remaining airtime is quickly eaten up by the exorbitant rates. I have sometimes got an SMS from Vodacom warning me that I'm almost out ...
SO AFTER MY PREVIOUS COMPLAINT. ONE CLUELESS PERSON CALLED ME AND SAID THAT HE WILL REFER THE MATTER TO THE CORPORATE DIVISION AND THAT SOMEONE WILL CALL ME TO RESOLVE THE ISSUE INCLUDING THE R100 THAT VODACOM DECIDED TO DEBIT ME EXTRA FOR. TODAY IT'S 17 DAYS INTO THE NEW YEAR AND STILL NO CALL!!! ...
We have been iburst clients for approx 7 years. ibusrt never repsonds to faults logged on their website! In Sept 2012 we renewed our iburst contract for another 2 years. In Mind October 2012 our signal dropped significantly to approx 60 to 90% down from 90 to 100% with download speeds only at ...
I am struggling to get an IMEI, serial no and proof of contract of a handset which is on a Mtn contract. This handset was and I need that information for police investigation. I have been stuggling 2 weeks allready. I have been to MTN at N1 CITY MALL just to be told they can't help me with that ...
I got a neotel month to month contract, in may 2013. I signed up for the 10 GB package. I used my 10 GB for may and was billed for may for out of bundle fees ~ R 800. Neotel with false inaccurate information even gave me a paper saying I have a 24 month contract, on the phone they said I have the ...
On Saturday 11 Jan I requested that Niyaaz port my MTN number to my Cell C contract.By Monday it had not yet been done. It turned out Niyaaz didn't even know how to request a porting of a Corporate contract number. He apparently fixed the mistake on Tuesday. Well it is Friday now and I don't have ...