After having bought a voucher for a couple's massage which was supposed to take place in my home, Zensation told me that they're busy and so I have to go to the spa if I want it - 40km away. When I asked for a refund, the business owner was rude, unhelpful and short. She then ignored my subsequent ...
Just a heads up to everyone to not use Zensation Mobile Spa because its just a load of, they dont show on appointments or even call to let you know they cant make it. This is not acceptable. You people have shown a total disregard and disrespect for my time! I have a child, and I have wasted my ...
Bought vouchers for a 2h30min pamper session with my friends in the comfort of my own home. Been looking forward to it for 2 months... First the Spa almost send male therapists. Then they arrive 2hrs late without any notification or apology. The only contact I have doesn't answer her phone the ...