I requested a return order from Zando for some shoes that I had purchased and i have been waiting ever since for the shoes to be collected. I find this unacceptable as Zando is usually very quick with delivering orders but very very slow in processing or collecting return goods. This is the second ...
I purchased closed online at Zando, I payed and everything was promised to be delivered within 7 days. After 7 day I recieved a call from the retailer informing me that my purcell will be delivered the next day, I waited the next day, no one came. I waited hoping it will come the next day, it was ...
I am continously receiving bad service from these people and I have just had it! Besides sending me a damaged shoe with my 1st order they send me a pair of x2 lefts with the replacement??? I send an email complaint which I'm still waiting for a response for, I decise to call the call centre Raeesa ...
Well done Zando - excellent customer service. First purchase made on line and calling your contact centre I spoke to Renzel (I hope I have spelt that correctly) and Natalie. My query was resolved, delivery was made on time and I was called back and provided with feedback - my goods having been ...
I ordered my shoes on the 20 th and l called the consultant as this was my first time. She said its about 3-4 working days for the m deliverd. Today at 09; 45 my shoes were delivered..WOW... I love the shoes they are perfect!!! thank you very much guys, u have made my day!!! am waiting for my ...
I ordered a pair of boots from Zando on 06 May. I ordered size 5, but when the boots were delivered they had provided a size 6. I logged a return request for the boots to be returned. I brought the boots in on the Monday after sending the request, but the courier did not come past. I didn't bring ...