On the 21st November 2012 I went into the YDE store to settle my clothing account. When i got to the till I asked the lady at the desk for my settlement amount and it was quoted at being a figure of just over R1555.56. I then handed my debit card and settled the stated amount (well atleast i ...
I bought a shirt at YDE Canal Walk on 20 December 2012. With the holidays, family and personal matters I had to attend to while on leave it slipped my mind taking the shirt back within the 14 day return policy period. On Monday 21 January I took the shirt back for an exchange at YDE Tygervalley. ...
Thabo at Melrose Arch Yde was so helpful in helping me arrange six dresses for my upcoming wedding. He really went the extra mile to help me as well as keep me updated with phone calls. What a pleasure doing business with such a motivated, helpful staff member! Probably the best service I have ever ...
RONEL my account is STILL not fixed!!! This is nauseating! I called you guys 10 times wasted so much airtime and emailed you twice! I'm expecting a call first thing Monday morning!!! ...
Yet I still have the same problem. wonder who isnt really doing their job. Im still complaining about the same problem at YDE. I speak to two people handling this problem and they both keep on blaming the other person about what hasnt been done. Today I get a from their customer center about my ...
I visited the Gateway store on the 4/1/2013 whilst been in Gateway. I had a return query slip on hand and wanted to know if there was feedback. I made it clear that I was just checking as I was aware that the response date on the slip read 10/1/2013. Bongani who indentfied himself as manager of the ...