Went into Vodacom Shop in hyde park, after a phone call to the Vodacom data centre, re router/reception issues. whilst there it was suggested that I upgrade my current data package. Collins who helped me, was very helpful at the time. When some time later, I looked at my profile on-line I realised ...
JOB NUMBER: (1) 8716278, (2) 8776131, (3) 8822767, (4) 8872743 Vodacom escalation ref number EC-ZHT6-2R2DAQ for 22-05-2013 I WOULD LIKE TO FURTHER ESCALATE THIS MATTER AS NO ONE AT VODACOM CAN UNDERSTAND MY FRUSTRATIONS AND ABLE TO ASSIST. MY PHONE A FAULT. 1ST IT WAS A NETWORK PROBLEM, WHEN MY ...
On the Vodacom website it states that Vodacom will deliver goods the next day. My order was placed 17/05/2013. I called the call center 2 days in a row and was told delivery would take place on the 22/05/2013. I called gain 13:30 asking when I would receive delivery and was told that the good will ...
I have just bought 250 MB data bundle from Vodacom Brooklyn. The salesman Frans Game loaded the voucher number IN0019T001097268. When i tried to connect my 3G, it displayed the message that i have no funds. I phoned the customer care care and spoke to Shawn Thompson. He informed me that he cannot ...
I received a huge Data bill which I disputed. I was told by Cassandra from Data that I must ensure I install a data monitor. I monitor the post paid data sim continuously and when I received the sms advising me that the data is finished I stopped using the sim and went to over to the prepaid sim. ...
I have had a number of conversations with Vodacom call centre agents regarding my information being sold to 3rd parties. Despite them acknowledging that it is illegal and that Vodacom does not partake in such practice, every time my contract is up for renewal, I am inundated with 'Vodacom;s special ...