I reported an incident on March the 14th, They told me that the tow truck would be there at 12pm. The tow truck only came round about 4-5pm. In the intrim I spoke to 4-5 different people who told me 4-5 different things. The tow truck eventually came at about 4-5pm. A lady by the name of Magda ...
There are so many problems with your website it's ridiculous. 1) [URL Removed] returns an HTTP 500, so I can't "chat to you" even if I wanted to. 2) Attempting to fill in a quote form is difficult, as the bar at the bottom (block-block-3 and region-footer) obscures part of the form if I ...
Given the current system issues plaguing the call centre, Nolwazi Tsoane showed a tremendous amount of patience and a great attitude in assisting me with my query. Thank you and please continue providing such an excellent service. (Supplier name changed from Virgin Money South Africa to Virgin ...
I had to change insurance cover for my vehicle and Vincent was extremely helpful and gave me well rounded advise. (Supplier name corrected from Dial Direct Insurance to Virgin Insurance by Hellopeter.com) ...
My monthly premium was deducted and has gone up by R80 without notification... if they record their calls (and we know they do) they will hear that the consultant assured me that premiums do not increase with virgin, instead it decreases. Nice one VIRGIN for taking without notifying your customers. ...
I hereby declare that mr Vincent as given me a great service and should keep it up as he is a very reliable consultant kind Regards mohammed patel (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...