I would like to thank Keitumetse Martin from Virgin Active (Bright Water commons). The service I have received there today was outstanding. I had a issue with my account. I went to 2 other virgin actives and I was told the same thing that I must sort it out. She assisted me and advised me it will ...
Hey there, I train up to 5 times a week at Virgin Active Krugersdorp (Keywest), and I train during the day - not at the busiest times. The air conditioner is always either broken, or not functioning or simply switched off or switched to 26 degrees Celsius. This is unacceptable training conditions. ...
I wonted to join the gym and lovely lady helped me and i got her send papers to my dad..he never signed and i told her i changed my mind..no problem she said..my dad phoned me and they taken money off his account and he never signed the forms pretty scary i never gave my dad bank details to ...
Recently I had wanted to open up a new gym contract. Although I had been shopping around, trying to decide what gym to sign up with. I decided to sign a contract with Virgin Active, based on the knowledge that I could camcel at anytime during the month of January. After numerous calls, to both the ...
Poor customer service with no consideration for the customer - greedy for money and uninformed staff members. Don't phone me - I have repeated my story 4 times and have not received any assistance! ...
Kindly refund my money back asap. I have no dealings with you guys as my membership has been cancelled ...