I'm a member of comp care for about 6 month and still haven't re sieved my membership card. I was taken to ER on the 25 Nov 2013 they didn't want to help me because I didn't have my card and didn't have my medical number. I had to pay it out my pocket before they wanted to help me. My HR putted in ...
I wanted to apply for a patient for Out of Hospital PMB's for Post Traumatic Stress Disorder and was told by various call center people that the medical aid does not offer this service.By law, ALL medical aids should offer PMB's. ...
I went to a network doctor who referred me to a specialist, called universal for an authorization to use a specialist which I struggled to be assist after numerous attempts. After consulting I received a prescription from a specialist which I was authorized to use by universal, I went to their ...
Honestly I am so tired of calling the Universal Healthcare call centre. I had an incident on the 9th of February 2013 where I had to take my daughter for a health check-up as she enrolled for Cabin Crew course. I paid the bill and promptly send my claim to be repaid on 28 February 2013. After ...
I am a student at UWC, and got trapped by Universal Healthcare Services (Pty) in selling to me their student medical aid which doesn't cover refugees. I asked them if it was a law and their representative and Chris Ward-Cox Broker Relationship Manager, confirmed that it was a law, being a first ...
Complaint regarding lack of service from compulsory medical aid. With reference to emails sent to GEMAS administration company universal healthcare I would like to lay a formal complaint against this company reluctance to serve its clients. My conditions of employment states that I may not belong ...