We purchased a Police watch from Truworths in Tyger Valley last December. Earlier this year the whole interior of the face of the watch came apart. We took it in to Truworths who sent it away for repair. We received it 7 or 8 weeks later, but the watch still did not work properly. We took it back ...
I received an sms from Truworths that I have been approved for an account - which I never applied for- I went into the Randfontein branch with my ID book, I bought a few Items and was told at the till that my card and Voucher of R500 will be posted to me. 2 Months later I still haven't received any ...
GOOD AFTERNOON MY NAME IS NOMPUMELELO MASEKO I BOUGHT THE DRESS AT TRUWORTHS SUNNYPARK AND THE DRESS WA S BIG THEN I RETURNED THE DRESS BECAUSE I LIKED THE DRESS I MADE A CUSTOMER REQUEST SO THEY PROMISED TO CALL ME WHEN THEY HAVE THE DRESS TO CIME AND COLLECT IT I WAITED FOR THEIR CALL AND THEY ...
I requested from Eustacia Sebedie from the Melrose Arch branch to investigate if she could get me a different size to the dress I had purchased. She asked me to sign a form for this as she put it authorising her to make the enquiry. Three weeks later I received a call from Nazli at your head office ...
Friday, 29 November, my sister and I went to Truworths in the Hermanus mall to return a dress - with a bit of a fix. She bought a dress the previous Saturday and had lost the receipt as well as took off the tags. It was with a great attitude that Carmen and Taylor both went out of their way to be ...
My experiences the last month with Truworths call centre. I have placed two orders, one was a fashion delivery which i was requested to pay a R40 charge if i wanted the item in three days and the other was a customer request which will take three weeks. I had to keep following up on the items. The ...