I recently placed an order on-line for gifts for my son. Unfortunately one of the items I had ordered was not in stock, however a gent called me and apologised for this and asked if they should credit this amount back to me and continue with the order. I told the gent yes, please continue. The ...
In this week's You/Huisgenoot you advertised kick scooters of R299 for R99 this Saturday, 21 Dec'13 only. When we got there before opening time and a dozen people were waiting. When the doors opened, the store said they have no stock. The excuse was that the 9 they ordered wasn't delivered. How can ...
I recently had a baby and from day one, infact from the time we knew we were pregnant have been buying from Toys R Us in Gateway..we have spent thousands of rands in that store. Today i vow never to put my foot in that store again!!! The manager (Asodha) and Supervisor (Elsie) have no way of ...
I want to thank Jano Olivier (manager) at Nelspruit Branch always going the extra mile for Costomers and helping where he can. He's ALWAYS helpful and friendly. ...
Returned toys that had been sold from the shelf in a broken condition. Wasted time as the store knew that the toys were broken and yet had still put them on the shelf for sale. ...
Thank you so much for going the extra mile and contacting the store to find out if there are any stock available and also letting me know. It is so refreshing receiving such great service in a country where it seems to be non-existent!!! ...