I contacted TopTV wanting to change the package of my aunt as she is old and unable to call the call centre. i am the person responsible for paying the account. They took me from pillar to post just to resolve a minor thing on call for approximately 15 minutes. Last time maybe about 5 months ago. A ...
Joy on Joy we have had top TV for three months and it is super. We can watch just any thing that we like and do not get bored we even enjoy it so much we forget to go to bed. It is affordable and everybody says they repeat. well they do repeat but take other people who could not look at it the ...
ON THE 03/07/2013 I PAID INTO TOP TV'S ACCOUNT AN AMOUNT THAT WAS PAID INCORRECLTY AS I HAVE A DEBIT ORDER. I CALLED THEM UP TO RETURN THE FUNDS PAID INCORRECTLY, THEY GAVE ME THE RUN AROUND AND WOULD NOT GIVE ME A MANAGERS DETAIS OR A COMPLAINTS EMAIL ADDRESS, AT FIRST I WAS TOLD THE FUNDS WILL BE ...
Hi I recently moved my account to a prepaid account. Bought my voucher, dialed the given digits and sent the voucher numbers and get a message "connectivity problem, please contact Top TV". This was on the 27 July 2013 at 10am. The response was that it will be connected as soon as ...
On 19/07/2013 i called the call centre and spoke to Nana, when I enquired what amount I had to pay she advised that I had to pay R250.00. After the transfer I recived a call from Natalie to reconnect my service and advised that I still had to pay R269.00 (my normal instalment), which I did. This ...
Good Morning Please assist Why my Decoder shows an error of " Smart card ID is 000005115548" error 6. When the payment was made R290 for this month and my next payment only should be last date of this month. This is now becoming frustrating that Top TV keeps disconnecting my services when ...