I topped up my account with a 15 day ultimate package. it showed me an error code that said "card not registered". i phoned customer services, and waited out R15 airtime. i used my wifes phone, and waited out her airtime. i used my friends contract phone, waited a few minutes, and ...
I phoned TopTV on the 17th of July right after my honeymoon to cancel my TopTV subscription. I now find out my subscription has never been cancelled as they migrated to a new system. After I had a huge argument with the call centre agent as they said they are going to charge me for August as well ...
Top TV again is losing channels and we going for 3-6months without a channel yet on the other hand we paying a full subscription. All they say is "Stay Tuned for a new Channel". Why pay full price say of 30 channels yet you can only view 20 of them. That's ludicrous and I'm sick & ...
I submitted a change of ownership for my toptv account on the 9th of September but this has still have no feedback on whether this has been actioned or not. TopTV is quite slack. My queries dont even have reference numbers. ...
We have Top TV and now all of a sudden they subtract double payments for our bank account on the 19th of a month instead of the 1st of every month as per our agreed debit order instructions. If you phone you they can't assist and there is NEVER EVER a supervisor or manager available. The service ...
I bought a top TV decoder about two weeks ago.i registered for a installer to be sent out after 2days still no response so i called them and registered again over the phone.within 15mins the installers details were sent to me.called him (vusi) asking him to come install over the weekend he said i ...