World class service from William Tyson! William assisted me in acquiring replacement parts for my Thule roof rack. Going the extra mile, as my Thule model has been discontinued and parts are difficult to source, he was able to source replacement parts from their Durban warehouse. He handled all the ...
I would really like to congratulate Thule South Africa for the way they have replaced my bike rack on 2 occasions and the amazingly quick way they have done it - even when I as the client was probably at fault for not using the rack properly. That is real and amazing customer service. ...
I went to Thule in fourways as my Thule laptop bags zip had jammed. The product was purchased in sept last year but i had lost the slip, The shop assistant had a look at the faulty zip and quickly went and got anothet bag and replaced it with a smile. Great service and makes me want to go back and ...
Just a big thank you the the guys at Thule PLZ, I needed a foot for my Mazda (i had a Toyota Hilux before) and no problem they found a foot... called me and did a clean swap - Now thats what I call service ...