I'd like to take the time to thank Rosdien from the Telesure Assessment Centre in La Lucia, Durban, for his friendly and efficient service. I arrived a few minutes ahead of our scheduled appointment, and I was welcomed in with an offer of tea or coffee. Rosdien engaged me in the assessment process, ...
My Insurance Company limited my claim for damage to my house, by geyser or geyser pipes, to R20, 000. When I took out the insurance, I insured my house for R3, 200, 000 and my geysers for R20, 000 each. After being told by my insurance company that my claim was limited to R20, 000, I contacted the ...
I submitted my claim to Stafanie on the Thursday. She informed me she needed a damage report which I got for her over the weekend and submitted to her on the Monday. She phoned me at 11h00 on the Tuesday to inform me the claim has been completed. I am VERY impressed with her friendliness, ...
I lodged a claim on one of my items that fell and started to malfunction. The very moment I made that first call to my insurers, I knew that I was going to receive excellent client service. Poh Mathenjwa, the claims consultant who is handling my claim, made me feel very comfortable and reassured me ...
Robyn gets a 10/10! Great Customer Service, feedback, attitude, the works. Kept me up to date at all times, and had no trouble explaining the process to me, in detail - very helpful. A big THANK YOU Robyn :) ...