Just yesterday I received an email from Citymob saying that they were improving their delivery strategy. Yesterday I also ordered a pair of sunglasses and the expected delivery time stated 8 - 15 days. Imagine my surprise when I received it today! Big ups to Citymob! I'll be buying again soon! :-) ...
Headline clearly states what happened - even after they promised to have the order shipped before Christmas. And not a single reply to my emails requesting a refund or an explanation... or anything! Come on guys, we know you can do better than this! I work for a national retailer so I understand ...
Since so many people are readily willing to voice their complaints and forget to do the same when they receive good service, I wanted to express my gratitude to Citymob. I ordered a T-shirt from them at 3PM and at 6PM on the same day, I received an SMS saying that my order had been dispatched. It ...
I ordered two posters from CityMob. One of the posters was incorrect. I have emailed them to ask for the correct poster to be delivered and exchanged for the incorrect one. The first email I sent I received a response saying they will sort out the mishap. That was three weeks ago. Since then I have ...
I ordered from Citymob on 12/12/12. I am still waiting for delivery. The excuse is the one item is out of stock. However, today they advertised the exact same item they purported was out of stock - false advertising! They have no contact numbers on their website, only one email address that they ...
I made two orders from Citymob in November/ December. Both of them were late. In the one order they delivered the completely wrong thing- and when I complained it turned out they don't have the right thing anymore, and the other order they delivered twice! I've spent SO much time trying to sort out ...